Sunday, 18 August 2013

My Quality Assurance

My Double Bay practice has an ongoing quality assurance programme polled by Roy Morgan Research.

A recent independent study of 130 consecutive patients by Roy Morgan Research 
(of Morgan Gallup Poll), showed that over 90% of patients had their expectations exceeded (38%) or met (52%) at surgery and overall patient satisfaction rate was 98% 
(based on patient recommendations).

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